About Us

Name: Gas Force Ltd
Legal form: A limited company registered in London and incorporated in the UK
Service: Plumbing and heating installation, servicing & repairs
Registered office and postal address: 21 Harvey Road, London, N8 9PD
Telephone: 020 8342 8559
Email: info@gasforce.co
Public registers: Details about the limited company’s registration can be viewed at www.companieshouse.gov.uk under reference number 8616733
VAT number: 167 6047 88
Regulating body: Gas Safe registered, no. 222889 authorised by CAPITA
General terms and conditions: A letter of engagement accompanied by our standard terms and conditions will be provided at the start of any contract for works.
Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.
Work Guarantees: All works guaranteed for 3 months from date of completion, this covers parts and labour, please see our full guarantee document for further information. Boilers are also subject to a specific manufacturer’s warranty details of which will be provided on request. Your statutory rights are not affected by our guarantee.

Complaints:
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
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To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 020 8342 8559, or write to us at 21 Harvey Road, London, N8 9PD, or email us at info@gasforce.co.

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0117 981 2929.

Gas Safe also operate a complaints procedure and you can access this by visiting www.gassaferegister.co.uk or by calling 0800 4085500